It’s about raising money for arthritis

Share

Walk-to-Cure-Arthritis-2016_08_storyOver 1,000 people put one foot in front of another raising money and spreading awareness on May 15 for the Walk to Cure Arthritis.  Held in Denver’s Washington Park, the event raised over $223,000 for the Arthritis Foundation and their mission to conquer arthritis.

MPP Infusion Center of Denver (ICOD) Administrative Assistant Heather Hudson staffed a booth at the walk and promoted ICOD’s services and passed out swag to over 600 walk participants.

The event featured a three-mile and one-mile course for families and participants with two and four legs, with dogs joining their human packs.

Walk-to-Cure-Arthritis-2016_06_storyDonate money to the Walk to Cure Arthritis as every dollar matters


MPP Infusion patients overwhelmingly respond to recent survey

Share

MPP-Infusion_Southlake_015_storyThanks to their hard work and focus on their patients, MPP Infusion teammates had a response rate of 83% to their recent patient satisfaction survey. Receiving feedback from patients and learning the infusion facilities’ strengths and areas of improvement drove the desire to have as many patients complete the survey as was possible.

“Our primary goal was to increase the response rate for the patient survey from when they took it at the beginning of 2015 to the survey at end of the year. We also wanted at least 50% of surveys returned so we could get not only statistically significant results, but have our finger on the pulse of our patients’ opinions,” said Infusion Senior Director of Corporate Operations Lisa Yoakum.

They successfully completed both goals with the Infusion Center of Denver increasing their response rate from 52% to 96% and the Infusion Center of Dallas increasing their rate from 6% in the first quarter of 2015 to 76% in the fourth quarter of 2015.

MPP-Infusion_Dallas_019_storyOverall, the MPP Infusion satisfaction rating was 4.68 out of 5.0, which is an excellent rating. The results of location specific surveys will be shared with each facilities’ staff to improve the service that all MPP Infusion staff provides to patients.


2015 Year In Review covers accomplishments

Share

Year in Review 2015MPP Infusion employees made a significant difference in our patients’ and each others’ lives.  From Operations to Wellness to Education to IT and AR, staff worked extra hard to be the “RV Difference” and exceed expectations.  The 2015 Year In Review covers many of those accomplishments.

MPP Infusion had a busy year with the grand opening of both the Arlington and Southlake locations and the JCAHO Accreditation of all six infusion centers in the Dallas/Fort Work area and the Infusion Center of Denver.  Across all MPP Infusion locations, they welcomed 560 new patients and administered 8,357 treatments.

View the 2015 Year In Review


In a world where infusion can be intimidating…MPP Infusion releases new video

Share

“Welcome to the infusion centers.”  With those calming, opening words, MPP Infusion’s new video shows potential and current patients all about the process of infusing at MPP Infusion centers.

The updated video was recently posted to MPPInfusion.com.  It shows the process of a patient entering an infusion center, receiving a check up, getting set up in a heated chair with WI-FI, and starting the infusion process.

The video also lists the drugs they infuse and the overall benefits of an infusion center compared to a hospital.  In addition, the video features Senior Director of Infusion Operations Lisa Yoakum discussing financial alternatives for infusion patients.

MPP-Infusion-video-2016_02_story“I’d feel comfortable sending a loved one of mine to one of our centers specifically because their comfort is job one.  I believe our company is built for that purpose,” said Senior Director of Infusion Josh Smith in the video.

Watch the updated 4 minute video about MPP Infusion


Early rheumatoid arthritis detection helps patients’ treatment

Share
Dana Symons

Dana Symons

Getting a diagnosis of rheumatoid arthritis at the age of 19, is no picnic.  For Dana Symons, it was scary.  However, early treatment with  methotrexate (Rheumatrex), a disease-modifying anti-rheumatic drug (DMARD) helped her manage symptoms.  “I have a flare now and then, but I am able to maintain most of my functionality and live a pretty normal life,” she says.

On the everyday Health web site, read her story and why scientists now believe that the earlier somebody with RA starts treatments with DMARDs and biologics, the better.


MPPInfusion.com receives facelift

Share

MPPInfusion-web-site_story-01At MPP Infusion Centers in Northeast Texas and Denver, you can expect a relaxing, comfortable, and professional setting.  At the revamped MPPInfusion.com, you can expect an easy patient referral process, blog posts, and information about the intravenous medications we offer.

The web site for MPP Infusion has been providing patients information about the seven locations in Texas and the Infusion Center of Denver for several years.  However, the site recently received a facelift to help patients find the information they need faster and easier.

On the home page, patients can see the latest blog post, watch a video about the infusion centers and staff (to be updated soon), and learn more information about what infusion therapy is.  The treatment page offers information about each of the drugs that MPP Infusion offers and referral forms for physicians to fill out for patients.

Location pages show photos of the facilities and contact information.  The new patient newsletter, the Informative Infuser, is available for download and features sections on medications, your care team, and upcoming center events.

MPPInfusion-web-site_story-02If you are a physician who would is looking to refer a patient to MPP Infusion, there is a simple three-step process on our site to follow.  Give your patients a welcome alternative to a busy hospital of medical center where they will receive personalized attention, short wait times, free Wi-Fi, and heated chairs.

Check out the new MPPInfusion.com and see why we received the Joint Commission’s Gold Seal of Approval for Ambulatory Health Care Accreditation and why MPP Infusion may be right for you.

 


Infusion home office races go-karts at Bandimere Speedway for team-building

Share

Zipping around Bandimere Speedway at up to 55 mph, the MPP Infusion revenue operations (ROPS) team raced go-karts around a .6 mile track in Morrison, Colorado for a recent team-building exercise.  The staff learned about the benefits of being part of a team and, by having this shared experience, they do an even better job providing the RV Difference to MPP patients.

On October 15, eighteen ROPS employees went to Action Karting, donned full-body racing jackets, neck collars, gloves, and helmets and picked their go-kart.  They were divided up into two groups and each raced between 6-8 laps in three heats.

The five racers from the two groups with the fastest lap times then had a final showdown heat of nine laps.  Congratulations to Senior Director of Corporate Operations Lisa Yoakum who had the fastest lap time of a little over a minute at 1:01.282!

MPP-Infusion-home-office_Go-Kart-racing_story-01

With the whole track to themselves, the ROPS team raced for about 2 1/2 hours as they strived to improve their times, cheered each other on, and lightly razzed those who flipped their go-karts off the track.  The team-building exercise taught all MPP Infusion ROPS employees how to work through adversity and focus their energies on being the best they can be…for each other and for all MPP Infusion patients.

Watch the revenue operations team start their engines and take off racing

“[Infusion Director of Revenue Operations] Leslie [Calkins] wanted to do a team building event that was different than the standard stuff.  This is a pretty competitive group and everybody participated,” said Yoakum.

“Leslie has built a competent and professional team and it showed at the event,” praised Yoakum.

MPP-Infusion-home-office_Go-Kart-racing_story-02

Afterwards the department headed to the Morrison Inn for dinner and drinks.


MPP Dallas helps out North Texas Food Bank with can food drive

Share

MPP-can-food-drive_storyWith Thanksgiving just around the corner, MPP Infusion Dallas is doing its part to help the community. They are in the midst of a can food drive to benefit the North Texas Food Bank and it will run through November 20.

Lead Advance Practitioner Jene’ Butler wanted to give back to the community and worked with her staff and the North Texas Food Bank to make the can food drive come to life.

“I used to volunteer at the Salvation Army and help out at soup kitchens during the holidays, so I know how much it is appreciated,” Butler said.

The drive started on October 15.


Bubble soccer, crafts and relay racing all make for fun home office Wellness event

Share

Bubble soccerOn a beautiful Friday afternoon, about 50 home office MPP Infusion and Renal Ventures employees gathered at the nearby Applewood Park for lunch, bubble soccer, and relay race activities for their 2015 Wellness activity.

The event on September 11 was catered by Costa Vida with a delicious Mexican food spread. After filling up on chicken, beans, and rice, employees gathered with their Red or Blue teammates for the Wellness event.

Employees could participate in any of the three stations that were set up and earn points for participation and team wins at bubble soccer. One was the craft/game area and make United We Stand crafts or play Jenga. The second was the relay race with potato sack races, corn hold, ladder ball, and frisbee toss. The third station was the infamous bubble soccer with employees climbing in and wearing large inflatable balls and playing soccer five vs. five.

Bubble soccerThe bumping was fast and furious as employees sought to kick the ball into the goal and keep from getting bumped to the ground or taking out spectators. After several round of bubble soccer with employees tagging out after 3 minute games, Red and Blue teams challenged each other to the relay race with the blue team edging out for victory.

Watch a video of bubble soccer and relay races here

Overall, the Red team earned the most points and were awarded medals. In addition to those prizes, individual participants’ names were pulled out of a hat and won RV Wellness items.

Home office RV Wellness Head Coach and Accounts Receivable Specialist Marlesia Slack helped coordinate the event. “We wanted to get everybody active for this RV Wellness event. I played bubble soccer last year at Taste of Colorado and it was lots of fun, a bit tiring, but not too difficult.”

Bubble soccer“I heard lots of positive feedback about the event. [President of Multispecialty Partners] Ellen Davis said it was one of the best events. [Infusion Revenue Operations Coordinator] Brandy Myers said that this was the best Wellness Coach team activity she’s been a part of since she’s been with MPP Infusion,” said Slack.

Thanks to the Home Office RV Wellness committee that helped put on the event!


MPP Infusion Centers earn Joint Commission accreditation

Share

Joint-Commission-Accreditation-seal_storyThe Good Housekeeping Seal.  ISO 9001.  Energy Star.  All of these are examples of certifications given to products or organizations that have met a high set of standards and give a consumer a sense of confidence in the product or organization they are using.  For the health care industry, the Joint Commission‘s Gold Seal of Approval is a highly desired and respected accreditation and the MPP Infusion Centers in the Dallas area recently earned it.

The MPP Infusion Centers earned the Joint Commission’s Gold Seal of Approval for Ambulatory Health Care Accreditation (JCAHO) on March 12, 2015.  According to the Regional Director Infusion Operations Ken Idicula, the process took approximately three months to complete from application to a rendered decision of Accreditation.”

MPP-Infusion-Centers_Joint-Commission_story“They evaluated us based on environment of care, infection control, medication management, leadership, human resources and other categories.  They also have a patient ‘tracer’ process where they follow a patient from when they come in through the door to when they leave, and pay attention to interactions and processes,” said Idicula.

The in-person survey takes three days and involved evaluating the infusion center staff, patients and procedures. Another part of the accreditation process includes audits of several patients’ charts, investigating policies and procedures, credentialing, and other aspects of the facility affecting patient outcomes.  The Joint Commission receives all the gathered data and makes their final decision with how in line the organization is with their National Patient Safety Goals.

View the MPP Infusion Centers’ Quality Report on the Joint Commission’s web site

MPP-Infusion-Dallas_story“Even though infusion clinics are fairly new to the industry, we want to set the bar very high for this type of facility.  As one of the few infusion clinics in the world with the Joint Commission’s Gold Seal of Approval for Ambulatory Health Care Accreditation, this gives physicians and patients a high-level of confidence in us,” said Idicula.

As a result of the survey, MPP Infusion has earned a system-wide accreditation, which includes all six infusion centers in the Dallas Fort Worth Area and The Infusion Center of Denver.

Established in 1975, The Joint Commission’s Ambulatory Health Care Accreditation program encourages high quality patient care in all types of freestanding ambulatory care facilities. An estimated 2,100 organizations currently maintain Ambulatory Health Care Accreditation, awarded for a three-year period.  The Joint Commission accredits and certifies more than 20,500 health care organizations and programs in the United States, including hospitals and health care organizations that provide ambulatory and office-based surgery, behavioral health, home care, laboratory and nursing home services. An independent, not-for-profit organization, The Joint Commission is the nation’s oldest and largest standards-setting and accrediting body in health care.