MPP Infusion aimed to recruit at AAPA conference

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AAPA-conference_storyLocated on the Riverwalk in downtown San Antonio, Texas, the Henry B Gonzalez Convention Center was the meeting place for the American Academy of Physician Assistants (AAPA) annual conference from May 14 to 18. Attending on Sunday, May 15, Regional Director of Infusion Operations Ken Idicula and Advance Practitioner Jene Butler represented MPP Infusion during the AAPA career fair.

Approximately 6,000 attendees at the conference could earn hours of CME, obtain career and practice tools, learn about the latest medical innovations, and partake in fun networking events. The AAPA career fair portion connected more than 700 job searchers to 42 employers from around the country.

The employers represented different practice settings, specialties, and sizes of health systems. The event is one of the premier opportunities for PAs and PA students to meet with recruiters, get their questions answered, and possibly get hired.

In preparation for future growth and to get the word out about their services, MPP Infusion staffed a booth at the career event. Idicula and Butler provided attendees with an overview of MPP Infusion services, an informational brochure, and business cards.

MPP-booth-at-AAPA-career-fair_story“We had a great turnout of about 150 visitors to our booth varying from PAs who are actively seeking employment to students that are graduating in August or December. Many of them were interested in our centers and mentioned pursuing opportunities with us as they come available,” said Idicula.

  • To learn more about the conference and register for the 2017 conference in Las Vegas, visit www.aapaconference.org.

MPP Infusion patients overwhelmingly respond to recent survey

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MPP-Infusion_Southlake_015_storyThanks to their hard work and focus on their patients, MPP Infusion teammates had a response rate of 83% to their recent patient satisfaction survey. Receiving feedback from patients and learning the infusion facilities’ strengths and areas of improvement drove the desire to have as many patients complete the survey as was possible.

“Our primary goal was to increase the response rate for the patient survey from when they took it at the beginning of 2015 to the survey at end of the year. We also wanted at least 50% of surveys returned so we could get not only statistically significant results, but have our finger on the pulse of our patients’ opinions,” said Infusion Senior Director of Corporate Operations Lisa Yoakum.

They successfully completed both goals with the Infusion Center of Denver increasing their response rate from 52% to 96% and the Infusion Center of Dallas increasing their rate from 6% in the first quarter of 2015 to 76% in the fourth quarter of 2015.

MPP-Infusion_Dallas_019_storyOverall, the MPP Infusion satisfaction rating was 4.68 out of 5.0, which is an excellent rating. The results of location specific surveys will be shared with each facilities’ staff to improve the service that all MPP Infusion staff provides to patients.


In a world where infusion can be intimidating…MPP Infusion releases new video

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“Welcome to the infusion centers.”  With those calming, opening words, MPP Infusion’s new video shows potential and current patients all about the process of infusing at MPP Infusion centers.

The updated video was recently posted to MPPInfusion.com.  It shows the process of a patient entering an infusion center, receiving a check up, getting set up in a heated chair with WI-FI, and starting the infusion process.

The video also lists the drugs they infuse and the overall benefits of an infusion center compared to a hospital.  In addition, the video features Senior Director of Infusion Operations Lisa Yoakum discussing financial alternatives for infusion patients.

MPP-Infusion-video-2016_02_story“I’d feel comfortable sending a loved one of mine to one of our centers specifically because their comfort is job one.  I believe our company is built for that purpose,” said Senior Director of Infusion Josh Smith in the video.

Watch the updated 4 minute video about MPP Infusion


Ceceilia Gee appointed to expert panel for Infusion RN certification

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She considers it her retirement job, but that doesn’t mean that Infusion Center of Denver Clinic Coordinator Ceceilia Gee is letting her infusion skills stagnate.  Last year she earned her Certified Registered Nurse Infusion (CRNI) accreditation and was chosen to be on the 2016 CRNI expert panel to help shape the certification exam for future infusion nurses. Editor’s note: Infusion Center of Denver is owned by MPP Infusion, a Renal Ventures Management company.

Cecelia-Gee_CRNI-cert-expert_storyThe CRNI certification is offered by the Infusion Nurses Certification Corporation (INCC), which was established in 1983 to develop a credentialing program that increases positive patient outcomes and enhances the specialty of infusion nursing.  INCC’s CRNI certification is the only nationally recognized and accredited certification in infusion nursing.

“The CRNI certification test is tough.  I took it twice and missed it by two points the first time,” said Gee. “It’s designed to cover all aspects of infusion from biologics to hemotology-oncology and have a pass rate of about 60% [of test takers].”

To help confirm that the test is up-to-date and the questions are difficult enough to ensure a base competency level amongst test takers, INCC convenes an expert panel of 15 infusion nurses every five years.  Gee volunteered for the current panel because INCC wanted nurses from all infusion therapy environments.

The panel evaluates the difficulty of the questions, but Gee wanted to do more than that. “With biologic infusion growing at such a rapid pace, I’m encouraging them to have more questions with that content on the CRNI exam,” said Gee.

The panel evaluates each question based on how many people they think will get the question right.  If the percentage of people who get it right is significantly different from how many people the panel think will get it right, the question is reevaluated and possibly changed.  The exam consists of 170 questions administered over three hours and covers core content areas of infusion nursing and the INCC Role Delineation Study.

CRNI_HEADER_storyOver the past three years 663 candidates have passed the exam with a total of 3,400 infusion nurses earning the CRNI accreditation since its inception.

“I see the CRNI certification program continuing to grow as more medicines become infusibles and more facilities like the Infusion Center of Denver open their doors and treat patients.  I encourage all infusion nurses to earn the CRNI certification,” said Gee.

The next CRNI exam is scheduled for March 2016.

– To learn more about INCC and the CRNI certification, visit their web site at http://incc1.org.


Dr. Stuart Kassan receives top honor from American College of Rheumatology

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Dr-Stuart-Kassan_storyStuart S. Kassan, M.D., medical director of the Infusion Center of Denver and Chief Medical Officer of Multispecialty Physician Partners, was honored with the American College of Rheumatology’s (ACR) Paulding Phelps Award. The award is a reflection of Dr. Kassan’s outstanding contributions to the advancement of rheumatology.

The ACR recognizes leading researchers, clinicians, mentors and other professionals exhibiting superior commitment to the advancement of the field of rheumatology with the Awards of Distinction honors. The Paulding Phelps Award is awarded to a clinical rheumatologist for outstanding service to patients, community and the practice of medicine. The award was presented at the ACR annual meeting in San Francisco on November 6, 2015, at the opening ceremony.

“I’m honored to be recognized by my peers for this award,” said Kassan. “Infusion Center of Denver patients inspire and challenge me to do my best for them.  Rheumatology research has allowed us to do just that.”

In 2013, Dr. Kassan was named “Distinguished Clinical Professor of Medicine” by the University of Colorado Denver School of Medicine. This was the highest award a clinical faculty member at CU could achieve. Dr. Kassan also received the 2013 Ruth Vincent Cunningham Award from the Arthritis Foundation.

Dr. Kassan was elected as a Master of the ACR in 2012. He currently serves as president of the Colorado Rheumatology Association and is a member of the Affiliated Societies Council of the ACR representing the State of Colorado.


Arthritis Foundation hosts Bone & Joint Expo this Saturday

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Bone-and-Joint-Expo_storyThe Infusion Center of Denver (ICOD) is a Platinum level sponsor and will be presenting at the Arthritis Foundation’s first annual Bone and Joint Expo on Saturday, November 14 in Westminster, Colorado. From 10:00 am to 3:00 pm the expo will feature, educational presentations, medical screenings, product demonstrations, and exercise workshops.

This community event gathers patients, caregivers, and medical professionals in the health and wellness industry for interactive workshops, expert presentations, hands-on demonstrations, and wellness screenings.

ICOD’s Dr. Mudappa Kalaiah will be presenting on how to live with rheumatoid arthritis and the infusion treatment options that ICOD offers. Staff from RVM and ICOD will be on hand to answer your questions in the exhibit area.

The event is free and includes a box lunch, vendor giveaways, and product samples.

Click here to register


MPP Infusion to open Arlington location on Nov. 6

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MPP-Infusion-Arlington_01_storyMPP Infusion is expanding its operations to Arlington, Texas on November 6 by partnering with Rheumatology Associates (RA) and opening an office adjacent to their practice. The location, MPP Infusion Arlington, will have four chairs for patients and be open, initially, one Friday a month, with plans to expand to every other Friday.

Regional Director of Infusion Operations Ken Idicula said, “There is a need for rheumatology in Arlington and, by opening this office, we are continuing and strengthening our partnership with RA. Their office will have two physicians who are new to the area and MPP Infusion is happy to provide infusion services to their patients.”

The MPP Infusion Arlington office will have its own entrance, four chairs for patient infusions, and an exam room.

The RA office has been seeing patients since the beginning of this month and the first MPP Infusion treatment will be on November 6. Construction of the new location is wrapping up now as contractors complete their punch list.

MPP-Infusion-Arlington_04_storyThe office will be located at 400 West Arbrook Blvd, Suite 201, Arlington, TX 76014.


Inaugural issue of Informative Infuser available to MPP patients

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Informative Infuser - September IssueThe first issue of MPP Infusion’s patient newsletter, Informative Infuser, is now available to patients and online at MPPInfusion.com. Informative Infuser is the patient newsletter for MPP Infusion and is published several times a year.

It tells the stories of our patients and staff, provides messages from our President and executive staff, tells of upcoming events, and informs our patients about news to help them as they receive infusion therapy.

The September 2015 issue features a welcome message from Multispecialty Physician Partners President Ellen Davis, interviews with MPP Infusion staff members Heather Finlayson and Jene Butler, a medication spotlight, photos from past events, and a call for ideas for future events.

If you have an idea for a future volunteer opportunity for MPP Infusion staff, contact them via social media on their Facebook or Twitter pages.

Check out the first issue of the Informative Infuser


Putting one foot in front of the other, raising money for Arthritis Foundation

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Affecting one in every five adults and 300,000 children, arthritis is the nation’s leading cause of disability, according to the Arthritis Foundation.  To help raise awareness and fund research, the Arthritis Foundation held the Walk to Cure Arthritis on May 17 at 11 a.m. at Washington Park in Denver, Colo.  The MPP Infusion Center of Denver hosted a booth to inform participants about their facility and support families at the Walk.

“We told people about our services, medications offered, and facility amenities, such as the heated recliners and personal televisions,” said Administrative Assistant Heather Hudson.  “We had about 1,000 people come by the booth drawn in by the pedometer giveaways that they took and used to track their steps while participating in the walk/run.”

The Infusion Center of Denver was a bronze level sponsor.  The booth was manned by Hudson and Director of Marketing Kim Travis.

Walk-to-Cure-Arthritis-2015_story

The Walk to Cure Arthritis is the Arthritis Foundation’s nationwide signature event that unites communities across the country to put an end to arthritis.  The course had three- and one-mile courses for participants to walk or run.  Pet owners were encouraged to bring their furry friends as money was raised money for this great cause.  According to the Arthritis Foundation, over 80 cents of every dollar raised goes toward funding research, conducting educational programs, and advocating for the interests of people affected by arthritis.

The Walk to Cure Arthritis raised $205,000 as of May 20.  To donate, visit the Walk web site.


Southlake open house draws community, chamber

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MPP-Southlake-Open-House_29_storyOn April 21, the Southlake Chamber of Commerce and surrounding community officially welcomed the MPP Infusion Center at Southlake during an open house event.  Medical Director Dr. Robert Jenkins and Regional Director Infusion Operations Ken Idicula cut the Grand Opening ribbon and invited people to tour the state-of-the-art center and learn more about the infusion business from local and corporate staff.

Medical Director Dr. Robert Jenkins said, “Infusions provided by MPP are extremely effective treatments that alter the lives of arthritis patients for the better. MPP has upped the game for us by providing a very nice patient experience.  You can see in this facility that it’s designed to provide a patient with an excellent experience and we’re excited to be here in Southlake.”

On hand was Southlake Chamber of Commerce President Mark Guilbert who presented staff with a plaque to welcome them as a member of the chamber.

MPP-Southlake-Open-House_story

Since moving to the new location, the MPP Infusion facility has been expanded to handle up to eight patients and the previous business suite has been redesigned and enlarged for patients’ comfort.  Upgraded technology at the Southlake location includes smart infusion pumps that can be programmed with regards to the timing and rate of flow for all the medications MPP Infusion centers offer.

MPP Infusion Centers also recently earned the Joint Commission’s Gold Seal of Approval for Ambulatory Health Care Accreditation.  Learn more about that accreditation.